How Gati moved from settlement complexity to complete order-level accounting.
Gati received settlements and payments from marketplaces, but had no complete, order-level view of its ecommerce finances. It was difficult to determine exactly which orders had been paid, verify whether the amounts received were accurate, or validate the fees, commissions, shipping charges and deductions applied to each order. Sales and refunds were not accounted for order-by-order in the ERP, making reconciliation between marketplaces, settlements and books extremely difficult.
Gati
Before DeepEcom
Gati received settlements and payments from marketplaces, but had no complete, order-level view of its ecommerce finances. It was difficult to determine exactly which orders had been paid, verify whether the amounts received were accurate, or validate the fees, commissions, shipping charges and deductions applied to each order. Sales and refunds were not accounted for order-by-order in the ERP, making reconciliation between marketplaces, settlements and books extremely difficult.
What DeepEcom implemented
The transformation
Fragmented marketplace data goes in one way. It comes out as order-level, GST-ready, ERP-ready accounting.
- No complete order-level view of settlements
- Complex marketplace settlement reports impossible to verify independently
- Marketplace fees, commissions and deductions hard to validate per order
- Sales and refunds not accounted order-by-order in the ERP
- Reconciliation between marketplaces, settlements and books was manual and slow
Marketplace data, payments and accounting pass through one connected financial layer.
- Full financial trail for every order — from sale to settlement
- Orders paid and orders pending identified instantly
- Settlement amounts reconciled and validated against individual orders
- Expenses and deductions verified at the order level
- Discrepancies and unexplained differences surfaced automatically
- Sales and refunds accounted order-wise in the ERP
What changed
Gati moved from relying on complex settlement reports to having a complete financial trail for every order. The finance team can trace an order from the original sale or refund through marketplace deductions to the final settlement received — every order accounted for, every payment traceable, every deduction validated.
